Command Center Operations L2

Command Center Operations L2

Extelligence is an intelligent partner that goes the extra mile. We provide customized information management solutions for major industries. Our team in Prague and Bucharest is working with international companies, transforming, and adding value to their business on a daily basis. We are growing quickly, and we are interested to bring more talented individuals into our team. 

Skills and Experience:

  • Should have excellent communication skills and Understanding of Incident Process.
  • Should have Good understanding to handle P1/P2 incidents.
  • Should have good working knowledge on AD, Network Devices, Windows/UNIX Servers, & Backup.
  • Hands on experience in:
    • Any alert monitoring tool e.g.: PRTG , Azure Insight , CAUIM , Solarwinds , Netcool, Autosys,Netbackup, What’s Up Gold ,SCOM & OVO , 
    • ITSM  tool e.g. :-  Remedy &  Service Now
    • Good Knowledge of ITIL
    • Good understanding of CMDB,CHANGE AND PROBLEM.
    • Batch job scheduling.
    • Start/stop backup jobs.
    • Backup monitoring tools like Net backup.
  • Real time acknowledgement and ownership of IT infrastructure alerts.
  • ITIL certification
  • Willing to work on Night Shifts (24x7x 365 model) and in 12 hours shift

Working with Extelligence:

  • We take care of the important things that matter to contractors, for example, we guarantee on-time payment for your work. You will never have to chase us for payment.
  • We always seek to have long term relationships with our team and we always seek to offer opportunities to extend cooperation beyond the first contract or project.
  • Extelligence is a multicultural team, we have more than 10 different nationalities working with us.
  • We also organize events to bring our team together including team building activities and social events.
Job Type: Contract
Job Location: Prague

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