Sr. Operations Analyst(L3)-Oracle-IAM

Sr. Operations Analyst(L3)-Oracle-IAM

Extelligence is an intelligent partner that goes the extra mile. We provide customized information management solutions for major industries. Our team in Prague and Bucharest is working with international companies, transforming, and adding value to their business on a daily basis. We are growing quickly, and we are interested to bring more talented individuals into our team. 

Skills and Experiences:

  • 8+ years of experience in IAM with minimum 5+ year of experience in L3 level of support in Identity and Access Management.
  • Oracle Identity Management L3 SME.
  • Configure Role Association Type as per the defined policy.
  • Debug incidents related to user identity provisioning / de-provisioning.
  • Debug incidents related to user account reconciliation.
  • Debug issues related to Delegation of approvals and workflows.
  • Responsible to apply latest Hotfix / Patches.
  • Responsible to produce RCA for problem tickets related to user provisioning / de-provisioning user account reconciliation delegation of approvals and workflows.
  • Responsible for Knowledge Transfer from the incumbent.
  • Responsible for verifying the IDM specific configurations like rules connectors policies and other prerequisites documented by project / pre-live team for production release.
  • Ensure the appropriate monitoring exists on IAM components and continually maintaining the uptime of the environment.
  • Raise a support request with product vendor support team for possible product bug.
  • Upgrade of Microsoft Identity Management and associated components.
  • Oracle Single Sign On Access Management L3 SME.
  • Ensure centralized policy creation with sufficient management and enforcement.
  • Debug the issues related to user authentication authorization session management and Single Sign On.
  • Responsible to apply latest Hotfix / Patches.
  • Responsible to produce RCA for problem tickets related to user authentication authorization session management and Single Sign On.
  • Responsible for verifying the configurations related to realm resource filter rule response documented by project / pre-live team for production release.
  • Raise support request with product vendor support team for possible product bug.
  • Ensure the appropriate monitoring exists on IAM components and continually maintaining the currency of this.
  • Upgrade of OAM.
  • Experience in technologies such as Java / J2EE LDAP SSL RDBMS and Linux.
  • Good understanding of Change Management and release management process.
  • Ability to review existing deployment architecture and document-and-propose target deployment architecture.
  • Strong analytical problem solving & troubleshooting skills.

Working with Extelligence:

  • We take care of the important things that matter to contractors, for example, we guarantee on-time payment for your work. You will never have to chase us for payment.
  • We always seek to have long term relationships with our team and we always seek to offer opportunities to extend cooperation beyond the first contract or project.
  • Extelligence is a multicultural team, we have more than 15 different nationalities working with us.
  • We also organize events to bring our team together including team building activities and social events.
Job Type: Contract
Job Location: Remote

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