Azure Cloud Engineer

Azure Cloud Engineer

Extelligence is an intelligent partner that goes the extra mile. We provide customized information management solutions for major industries. Our team in Prague is working with international companies, transforming, and adding value to their business on a daily basis. We are growing quickly, and we are interested to bring more talented individuals into our team.

Job Overview
In this role you will be responsible for 2nd and 3rd level technical support for all
Identity and Directory related services in relation to Azure AD Cloud

Tasks and Responsibilities:

  • Manage day to day operations performance monitoring, capacity management,
    event & security monitoring) of IAM infrastructure
  • Identifies and resolves problems that may impact daily operations
  • Provides support and assistance to customers to identify and resolve technical
    problems
  • Escalates issues to other team members as necessary
  • Maintain technical operating instruction manuals, system documentation, work
    instructions, processes, standards and procedures
  • Performs technical analysis of workload, equipment loading, performance
    bottlenecks, and software changes and makes recommendations for
    improvements
  • Execute change management activities as required
  • Identifies gaps and risks and takes appropriate remediation activities
  • Security and Compliance policies and procedures

Skills required:

  • Experience of communication with customers
  • Experience with Windows Server Knowledge
  • Resolving technical issues
  • English language skills
  • Technical knowledge (Azure AD, MFA, ADFS, AD Connect & On-Prem AD)
Job Type: Contract
Job Location: Prague

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