Extelligence is an intelligent partner that goes the extra mile. We provide customized information management solutions for major industries. Our team in Prague and Bucharest is working with international companies, transforming, and adding value to their business on a daily basis. We are growing quickly, and we are interested to bring more talented individuals into our team.
Skills and Responsibilities:
- Adhering to SLAs
- Reporting to the Track/global Lead
- Mentoring / Training Team Members
- Excellent Communication Skills
- Working on Assigned tasks & Assign tasks to the team members
- Monitor team members and their SLAs
- Configuration Management
- Handling tickets / requests
- Troubleshooting technical issues
- Oversees and is responsible for successful completion of Installation, configuration and migration
- Ensure maximum uptime according to the SLA
- Understanding of Multi-geo support environment
- Responsible for building / maintaining a test environment
- Responsible for strategizing a backup plan and test plan for failure scenario
- Monitoring and maintaining SLA requirements by the team members
- Planning Backup/Restoration Strategy for 24×7 operation support
- Identify Skill gaps and plan for training / knowledge updating
- Perform all chargeback estimation, provisioning, and documentation tasks in a timely manner
- Assist in Data center consolidation efforts
- Perform H/W & performance monitoring and maintenance
- Good working knowledge of MS OFFICE (Including MS Project and Visio)
- Should have a great customer handling skill
- Familiarity with: IP Network, WAN and LAN free (SAN) based data backup design and configuration, Data protection and backup recovery solutions familiarity, File System and Database
- Commvault Certification / ITIL
- Backup Architecture, Master server, Media server, Client, ComServ, Metrics Server, Admin console, GRC Server, Tape Library and Disks storage units
- Experience in monitoring/troubleshooting Virtual tape library performance (VTL)
- Understanding the daemon flow, working knowledge of Commvault GUI and CLI
- Complete Understanding of Hyperscale technology from Commvault
- Complete Understanding of InteliSnap, LivSync, Snapshot mechanisms of Commvault
- Concepts and good knowledge of configuration and troubleshooting of Oracle, MSSQL, DB2 and SAP backups
- Must have good understanding on integration, configuration and troubleshooting of virtual machines running on any virtualization platform like VMware, Hyper V, etc…
- Hands on experience on configuration of Volume Pools, Storage Units, SLP, Policies, Tape drives and Robot
- Should have basic knowledge of OS flavours like AIX, Linux, Windows2003, 2008, etc at least to manage B&R related tasks
- Knowledge of configuration of Commvault working with EMC Data Domain
Working with Extelligence:
- We take care of the important things that matter to contractors, for example, we guarantee on-time payment for your work. You will never have to chase us for payment.
- We always seek to have long term relationships with our team and we always seek to offer opportunities to extend cooperation beyond the first contract or project.
- Extelligence is a multicultural team, we have more than 10 different nationalities working with us.
- We also organize events to bring our team together including team building activities and social events.