Desk Side Support

Desk Side Support

Extelligence is an intelligent partner that goes the extra mile. We provide customized information management solutions for major industries. Our team in Prague and Bucharest is working with international companies, transforming, and adding value to their business on a daily basis. We are growing quickly, and we are interested to bring more talented individuals into our team. 

Role Overview:

  • Minimum Bachelor Degree with a technical major, such as engineering or computer science OR 2+ years of experience in Help Desk or Desk Side Support positions with a high school diploma.
  • Experience with Cleanroom protocols and procedure (preferred) Technical skills.
  • Experience with IT infrastructure area support – DSS, Multiple Workstation OS (Window, Mac), Multiple Mobile OS (Android, iOS), Networking, Printing Services, etc.
  • Experience with one or more of the following is a plus: Active Directory, Group Policies, SCCM Familiarity with various computer cabling, printers, document scanners, barcode scanners, projection devices, networking, digital and analog telephony, VoIP, and other office technologies.
  • Soft skills (Competencies): Listening, verbal, customer service, and problem-solving skills.
  • Self-management skills.
  • Communication: Very good communication and customer related skills.
  • Effectively interacts with both business and technical audiences at multiple levels, including top executive managers Knowledge and Expertise Demonstrates deep understanding of relevant technology, architecture, processes, and practices.

Working with Extelligence:

  • We take care of the important things that matter to contractors, for example, we guarantee on-time payment for your work. You will never have to chase us for payment.
  • We always seek to have long term relationships with our team and we always seek to offer opportunities to extend cooperation beyond the first contract or project.
  • Extelligence is a multicultural team, we have more than 15 different nationalities working with us.
  • We also organize events to bring our team together including team building activities and social events.
Job Type: Contract
Job Location: Czech Republic Roznov

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