Extelligence is an intelligent partner that goes the extra mile. We provide customized information management solutions for major industries. Our team in Prague and Bucharest is working with international companies, transforming, and adding value to their business on a daily basis. We are growing quickly, and we are interested to bring more talented individuals into our team.

Key Skills

• EFI radius tool, Auto count, PSA, Market Direct, technical support, Analytics.

Role And Responsibilities

• Support existing or new business onboarding plans, implement optimization projects, module implementations, system rollouts as per the project contract scope and customer requirements
• Support and execute implementation of solutions and designated products following a detailed project plan and in accordance with contracted project scope. MIS/MES/ERP functional knowledge is required.
• Managing activities including need analysis and data review
• Application Support Analyst for EFI Productivity Suite Team by providing support to Radius ERP tool, PSA, Printflow and Auto Count Scheduling Tool
• Solve issues related to Radius, PSA, Auto Count, Market Direct
• Work with other teams and vendors to integrate new solution or optimizations based on customer requirements
• Serve as client application expert, ensuring system set up supports workflow decisions
• Liaise with the client, project managers and account managers to understand the client conversion, go-live and rollout strategies
• Understand project scope and identify implementation risks and impacts
• Deliver advice, guidance and recommendations on system configuration and implementation best practice
• Identify, analyze and document client business requirements
• Document problem resolution, issues and other solutions and make them available for future reference
• Provide weekly status reports throughout the project life cycle
• Willingness to travel

Qualifications And Education Requirements

• Graduate / Postgraduate in Computer, IT, Engineering.

Preferred Skills

• 3-6 years prior experience in solutioning and implementation of product designs
• Experience in consulting with track record of client facing engagements
• Strong analytical and problem-solving skills
• Ability to work independently as well as within a goal-oriented project team
• Ability to resolve complex technical issues and apply to business solutions
• Excellent verbal, written, presentation and interpersonal skills
• MIS/MES/ Manufacturing/ ERP knowledge will be an added advantage

Working with Extelligence:

• We take care of the important things that matter to contractors, for example, we guarantee on-time payment for your work. You will never have to chase us for payment.
• We always seek to have long term relationships with our team and we always seek to offer opportunities to extend cooperation beyond the first contract or project.
• Extelligence is a multicultural team, we have more than 15 different nationalities working with us.
• We also organize events to bring our team together including team building activities and social events.