Field Support Representative

Field Support Representative

Extelligence is an intelligent partner that goes the extra mile. We provide customized information management solutions for major industries. Our team in Prague and Bucharest is working with international companies, transforming, and adding value to their business on a daily basis. We are growing quickly, and we are interested to bring more talented individuals into our team. 

Skills and Experiences:

  • Provide Install Move Add Change (IMAC), Break-Fix and end user support activities as required
  • Stage, Build and Image systems with standard client image (aka eCore)
  • Complete special projects as requested by ORGANON
  • Provides technical training to more junior employees
  • Perform data collection/preservation activities as they relate to migrations and/or eDiscovery
  • Where required, provide support for the Manufacturing “Shop Floor” handhelds, laptops and scanner devices
  • Strong Communication Skills
  • Strong Analytic / Troubleshooting Skills
  • Strong understanding of MS Windows Operating Systems
  • Strong working knowledge of MS Office and basic business application
  • Strong Customer Support Skills
  • Minimum 2 years desk side support services
  • A+, MCP, MCSE or equivalent certification desired
  • Basic knowledge of networks, telecom and compute/storage
  • Advanced knowledge of MacOS and mobile device support

Working with Extelligence:

  • We take care of the important things that matter to contractors, for example, we guarantee on-time payment for your work. You will never have to chase us for payment.
  • We always seek to have long term relationships with our team and we always seek to offer opportunities to extend cooperation beyond the first contract or project.
  • Extelligence is a multicultural team, we have more than 10 different nationalities working with us.
  • We also organize events to bring our team together including team building activities and social events.
Job Type: Contract
Job Location: Prague

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