Firewall Support Engineer

Firewall Support Engineer

Extelligence is an intelligent partner that goes the extra mile. We provide customized information management solutions for major industries. Our team in Prague and Bucharest is working with international companies, transforming, and adding value to their business on a daily basis. We are growing quickly, and we are interested to bring more talented individuals into our team.

Role Overview:

  • Support infrastructure and is expected to provide a high level of technical support to our customers.
  • Apply creative problem-solving techniques to identify the source of issues, while at the same time keeping the customer aware of every step along the way.
  • Use initiative and advise on potential pitfalls that a customer may experience, using existing or planned methods,
  • Suggest alternatives that may better serve the stability and security of the
  • Customer’s solution.

Knowledge desired:

  • Build, configure & troubleshoot
  • Complex Routing & Switching Environments
  • LAN/WAN Networks
  • Firewalls
  • Wireless Access Points & Controllers
  • Servers
  • Virtualization Technologies
  • Extensive Fortinet experience
  • Solid experience as a Level 2 or Level 3 Support Engineer

Job Location:

  • Remotely in Poland, Spain, Romania, Lithuania

Working with Extelligence:

  • We take care of the important things that matter to contractors, for example, we guarantee on-time payment for your work. You will never have to chase us for payment.
  • We always seek to have long term relationships with our team and we always seek to offer opportunities to extend cooperation beyond the first contract or project.
  • Extelligence is a multicultural team, we have more than 10 different nationalities working with us.
  • We also organize events to bring our team together including team building activities and social events.

Job Type: Contract
Job Location: Remote

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