Mac Admin & JAMF Expert

Mac Admin & JAMF Expert

Extelligence is an intelligent partner that goes the extra mile. We provide customized information management solutions for major industries. Our team in Prague and Bucharest is working with international companies, transforming, and adding value to their business on a daily basis. We are growing quickly, and we are interested to bring more talented individuals into our team.

Role Overview:

  • Manage 100 + application packaging, deployment & compliance;                              
  • Configure and support Macs including BigSur;                                    
  • Work with customer to analyse and design advanced technology solutions like backup and storage solution for Mac’s;                        
  • This support will include enterprise email, network printing, accessing network drives and VPN into the Windows environment;                               
  • Test and documents hardware and software installation procedures, create Runbooks and share with team by training and workshops;                             
  • Liaison with customer to discuss Current challenges and share ideas to resolve. Plan and design proactively to address upcoming potential issues;                                 
  • Customize and coordinate packaging core enterprise and supplemental applications;
  • Lead the architecture, planning, impact analysis, installation repackaging, and execution of hardware and software rollouts and migrations;                                 
  • Research problems independently as necessary using a variety of tools and resources to provide a comprehensive review and analysis of the problem;                                
  • Engineer and automate desktop image creation and deployment; ensure the desktop is hardened to maintain security within the environment; manage processes and technologies to produce comprehensive and integrated deployments;                             
  • Resolve second and third level technical support problems with enterprise and/or specific applications, software and hardware configurations.

Technical Skills Required:

  • JAMF 400 Certification is a requirement. Alternatively, JAMF 300 with sound skills will work;
  • Able to design & configure DEP from scratch;
  • Able to manage JAMF Cloud servers & additional DPs on Linux Servers;
  • Full command on Bash or Python scripts;
  • Experience in automating environment using Bash / Python;
  • Good understanding of Xcode & apps. There can be requirement to support existing inhouse apps created by the client;
  • Should be ready to provide remote support for L2/L3 issues using BOMGAR;
  • Ability to work on multiple projects simultaneously;
  • Sound program management, analysis, problem resolution, team building, judgment and decision making skills;
  • Strong verbal and written communication skills; accomplished in technical writing;
  • Good understanding of Agile way of working.

Soft Skills:

  • Excellent communication and conversation skills (Verbal and Written);     
  • Good documentation skills;          
  • Good working knowledge of MS Excel & Reporting;           
  • Should have a great customer handling skills;       
  • Able to handle unforeseen situations;      

Additional Skills:

  • Swift or any other language.

Required Certifications:

  • ACMT or Similar Certification;
  • JAMF300 or 400 Certification.

Working with Extelligence:

  • We take care of the important things that matter to contractors, for example, we guarantee on-time payment for your work. You will never have to chase us for payment.
  • We always seek to have long term relationships with our team and we always seek to offer opportunities to extend cooperation beyond the first contract or project.
  • Extelligence is a multicultural team, we have more than 10 different nationalities working with us.
  • We also organize events to bring our team together including team building activities and social events.
Job Type: Contract
Job Location: EU

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