SCCM L3

SCCM L3

Extelligence is an intelligent partner that goes the extra mile. We provide customized information management solutions for major industries. Our team in Prague and Bucharest is working with international companies, transforming, and adding value to their business on a daily basis. We are growing quickly, and we are interested to bring more talented individuals into our team. 

Technical Requirements:

  • Candidate with minimum 5 years of experience handling the SCCM CB/Intune environment
  • Should have good knowledge in Windows Servers 2012 and 2016, windows 10, Active Directory and networking concepts
  • Patch Management of Physical and Virtual environments through WSUS/SCCM/Wufb or SCUP (System Center Updates Publisher)
  • Strong working knowledge of SQL Server and associated components and creating custom report using SQL Queries
  • Strong Knowledge on SCCM client/server log files
  • Perform MEMCM application patching, versioning and development.
  • Managing SCCM client health for the hierarchy
  • Knowledge on PowerShell cmdlets and scripting.
  • Application Deployment Process with Good knowledge on Mass Software Distribution, software Updates management
  • Troubleshooting on SCCM/ConfigMgr Distribution failures and Validating Packaged Applications for Deployment Readiness
  • Managing co-management workloads
  • POC new features and use cases
  • Identify security threats for OS/Apps in the environment and remediate
  • Manage device settings via configuration baselines
  • Troubleshooting escalated GPO/wifi/driver related issues
  • Intune Knowledge is bonus
  • Manage windows servicing and understanding of rings mechanism
  • ITIL framework understanding for daily operations
  • Ability to troubleshoot windows OS issues

Other Requirements:

  • Able to establish and run good operations and governance practices
  • ITIL Aware (spl around Incident /Problem /Change Management)
  • Good team player and able to manage and mentor team
  • Work on team skill enhancement and training need identification
  • Manage SLA and Availability of Services
  • Root Cause Analysis
  • Periodic evolution of SLA metrics and Audits
  • Manage MIS, reports and other regular and ad-hoc deliverables

Soft Skills:

  • Quick learner on Incident and Task management tool like Remedy, Service-Now         
  • Excellent oral and written communication skill
  • Experience in handling customer and severity cases

Working with Extelligence:

  • We take care of the important things that matter to contractors, for example, we guarantee on-time payment for your work. You will never have to chase us for payment.
  • We always seek to have long term relationships with our team and we always seek to offer opportunities to extend cooperation beyond the first contract or project.
  • Extelligence is a multicultural team, we have more than 10 different nationalities working with us.
  • We also organize events to bring our team together including team building activities and social events.
Job Type: Contract
Job Location: EU

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