Service Manager (Proxy Services)

Service Manager (Proxy Services)

Extelligence is an intelligent partner that goes the extra mile. We provide customized information management solutions for major industries. Our team in Prague and Bucharest is working with international companies, transforming, and adding value to their business on a daily basis. We are growing quickly, and we are interested to bring more talented individuals into our team.

Job Description

  • Shall be responsible for overall proxy service management to enterprise wide users /customers and deploying / managing Cloud Proxy / On-Prem Proxy Solutions.
  • Suggesting approach to Product implementation, enhancement and integration with existing On-Prem proxy solution and function as a liaison with Proxy Vendor Support and Vendor managing the solution. 
  • Effective inter-team communication to efficiently achieve organizational IT goals and performance benchmarks in a timely manner


  • Candidate should be graduate preferably B. E. / B. Tech/ MCA / equivalent
  • Hands On experience on Proxy Solutions (Cloud / On-Prem) is must.


  • Should have total experience of 10+ years including about 7 years in Service Management.
  • Should have hands on experience deploying Proxy SG implementations along with CAS appliances and other solutions / services
  • Should have sound knowledge of defining, implementing and managing Proxy Services (Cloud / Broadcom / Ironport) and exposure to Proxy pacfile solutions.
  • Experience of having deployed / managed On-prem, Cloud and hybrid Proxy Solutions
    Work with an extended on-site and off-site team to develop and maintain a solid network security infrastructure for enterprise clients.
  • Should have experience of working with vendors / managing global team.
  • Should have strong communication skills and OEM / vendor management and account management / technical support team.
  • Candidate should have experience in a variety of cyber security technologies, with a focus on Broadcom / Ironport and Cloud Proxy products.
  • Should have demonstrated strong experience on defining, creating and maintaining proxy policies
  • Have experience of executing SSL Interception with an integrated internal PKI environment
  • Understands various proxy authentication methods with relation to a domain environment
    Functions as a liaison between the Organization Proxy Infra Vendor and Cloud Proxy TAC / Account team.
  • All service management activities.
  • Must be from global support background
  • Strong documentation, presentation, and communication skills

Working with Extelligence:

  • We take care of the important things that matter to contractors, for example, we guarantee on-time payment for your work. You will never have to chase us for payment.
  • We always seek to have long term relationships with our team and we always seek to offer opportunities to extend cooperation beyond the first contract or project.
  • Extelligence is a multicultural team, we have more than 15 different nationalities working with us.
  • We also organize events to bring our team together including team building activities and social events.
Job Type: Contract
Job Location: Prague

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